Do you have questions, or are you ready to take the next step in your pet’s care? Whether you’re welcoming a new puppy or kitten, supporting a senior pet through their golden years, or seeking a second opinion, we’re here for you. Use the form below to connect with our team, and we’ll respond promptly. Experience what personalized, compassionate veterinary care can truly feel like.
Monday - Friday: 7.30am to 6:00pm
Saturday & Sunday: CLOSED
9340 South Eastern Avenue, Suite 100, Henderson, NV 89123
Call us at (702 – 228 – 4000) | contact@petcarehenderson.com
©2025 Mark A. Beerenstrauch, PLLC.
Pet Parent Experience Specialist
Claire Towner is a Pet Parent Experience Specialist, where she plays a key role in ensuring each visit is welcoming, calm, and compassionate. Inspired by a lifelong passion for animals, Claire was drawn to veterinary medicine out of a deep desire to support pets and the people who love them. She is proud to be part of a team that prioritizes quality care and continuously raises the standard for veterinary medicine.
One of Claire’s favorite aspects of her role is building lasting relationships with both pets and pet parents. She loves watching puppies and kittens grow over time and finds great meaning in being there for families through every stage of their pet’s life. Whether she’s greeting pet parents, helping guide them through the visit, or offering support during difficult moments, Claire works to ensure everyone feels informed, cared for, and respected.
Her work is also deeply shaped by her own experience as a pet parent. Claire shares her life with Shadow, a formerly feral dog from Lake Shasta, whose transformation into a confident companion taught her valuable lessons in empathy, trust, and patience. These lessons guide her daily work and interactions with pets at Pet Care.
Outside of work, Claire enjoys reading, crocheting, and spending time with her family. She also has a passion for teaching loose-leash walking and recently completed a custom-designed wall display for her tarantula terrariums—combining her creativity with her commitment to animal enrichment.
DVM, cVMA (Dr. B)
Meet Dr. Mark Beerenstrauch, the driving force behind Pet Health and Pet Care, where the mission extends beyond exceptional veterinary care. His vision is to revolutionize the veterinary experience for pets and their parents, ensuring that visits are more personalized, enjoyable, and fulfilling—not just for pet families but the entire team.
What sparked his journey into veterinary medicine? An unexpected companion, Nita. This dog changed the course of his life, shifting his focus from business management to pet care. Over two decades later, he has cultivated this passion into a career that redefines what veterinary medicine can be.
Unsatisfied with the impersonal nature of high-volume and corporate veterinary settings, he founded Pet Health in Las Vegas, where quality care, personalized experiences, and scientifically backed treatments are at the heart of every decision. Now, with the opening of Pet Care in Henderson, this vision is expanding—bringing the same dedication to excellence, extended appointment times, and integrative care to a new community.
At the core of his approach is a deep commitment to transforming the pet parent experience and elevating his team’s expertise through rigorous training. Every interaction is designed to be meaningful, every visit comforting, and every team member empowered to provide the best care possible. Inspired by the latest innovations in both veterinary and business practices, Dr. B continues to cultivate a culture of empathy, excellence, and continuous learning.
Outside of Pet Health and Pet Care, Dr. B enjoys time with his family, the companionship of their beloved pets, and a deep connection to the land through their family farm in Nebraska. Photography and his love for sports—especially all things University of Nebraska—provide a perfect balance to his passion for veterinary medicine.
Jaclin Shaddox has been a valued member of the Pet Health team since 2021, bringing her dedication to compassionate care and professional service to every interaction. Her journey in veterinary medicine began as a young mother looking for a meaningful career. She discovered her passion for helping pets and their families while working at a veterinary clinic. That rewarding experience sparked a lasting commitment to the field and eventually led her to Pet Health.
Jaclin finds the greatest fulfillment in positively impacting the lives of pets and pet parents, ensuring they feel heard, valued, and informed. She builds strong connections with pet parents through empathetic communication and excellent customer service. Her collaborative approach with the Pet Health team ensures that each patient receives the highest level of care in a supportive and welcoming environment.
At home, Jaclin is a proud pet parent to two energetic Labrador Retrievers, who fill her life with joy and unconditional love. Her experiences with her pets deepen her understanding of the bond between animals and their families, which she channels into her work at Pet Health.
Outside of work, Jaclin enjoys spending time with her two sons, whether on adventures or enjoying quiet moments at home. She also finds relaxation in exploring treasures at HomeGoods, indulging her love for unique finds. Her dedication to her family, clients, and coworkers makes her a vital part of the Pet Health family.
